Legal Document

Privacy Policy

Last updated: Nov 01, 2025

1. Introduction

Your privacy matters to ZAPESCU LTD.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit zapreno.com or use our Services.

2. Information We Collect

A. Information you provide directly:

  • Name
  • Email address
  • Phone number (if applicable)
  • Payment details (processed through secure external providers)
  • Account information

B. Information collected automatically:

  • IP address
  • Device and browser type
  • Usage patterns
  • Cookies and tracking data

C. Third-party data:

We may receive data through payment processors, marketing tools, or authentication partners (Google, Apple, etc.).

3. How We Use Your Information

We use your data to:

  • Provide and improve the platform
  • Process payments
  • Personalize your experience
  • Send updates & notifications
  • Prevent fraud and ensure security
  • Comply with legal obligations

We never sell your personal data to third parties.

4. Cookies & Tracking

We use cookies to enhance user experience, analyze trends, and personalize content.

You may disable cookies in your browser settings, though some features may not function fully.

5. Data Sharing

We may share data with:

  • Payment processors
  • Cloud hosting services
  • Customer support tools
  • Analytics platforms

All partners follow strict data protection standards.

6. Data Storage & Security

We use encryption, firewalls, and secure protocols to safeguard your data.

Despite best efforts, no system is 100% secure, and you acknowledge this inherent risk.

7. Your Rights

Depending on your location, you may request:

  • Access to your data
  • Correction of incorrect data
  • Deletion of your data
  • Restriction of processing
  • Export of your information

To submit a request, email: privacy@zapreno.com

8. Retention

We keep personal information only as long as necessary for:

  • Legal compliance
  • Service obligations
  • Account functionality

9. Changes to Privacy Policy

Updates may occur from time to time. Continued use of the Services means acceptance of updated terms.

10. Contact

Questions about this policy?

contact@zapreno.com

Satisfaction Guarantee

Refund Policy

Last updated: Nov 01, 2025

1. 30-Day “No Questions Asked” Guarantee

We want you to be fully satisfied with your purchase.

If for any reason you are not happy, you may request a full refund within 30 days of purchase.

Just email us - no forms, no explanations required.

2. Eligible Products

Refunds apply to:

  • Digital products
  • Subscriptions (first payment only)
  • Courses, guides, templates, software access
  • One-time purchases via zapreno.com

3. How to Request a Refund

Email: refund@zapreno.com

Please include:

  • • Your name
  • • Email used for purchase
  • • Order ID (if available)

Processing time: 3–7 business days

4. Non-Refundable Items

  • Completed consulting sessions
  • Custom or personalized services

5. Chargebacks

Before initiating a chargeback through your bank, we request that you contact us first so we can resolve the issue quickly.

6. Contact

For all refund-related questions:

contact@zapreno.com

© 2025 ZAPESCU LTD. All rights reserved.

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